Last updated: October 15, 2026
We collect information you provide directly:
With your explicit authorization, we collect data from third-party fitness platforms:
When you connect your Strava account, we access:
We only access data you explicitly authorize. We do not access your Strava social features, followers, or other users' data.
When you connect your Garmin Connect account, we access:
Garmin data displayed in StrideIQ is sourced from Garmin devices and Garmin Connect.
We record which pages and tools you open, and actions such as sharing a finding or moving through sign-up, so we can see what helps and fix what doesn't. When you're signed in, these records are linked to your account. When you're not, they are anonymous counts with no account, contact, device, cookie or IP identifier.
We collect data through:
Your data is used exclusively to provide you with personalized insights:
We do NOT:
We implement appropriate technical and organizational security measures:
In the event of a security breach affecting your personal data, we will notify you and relevant authorities within 72 hours as required by applicable law.
We integrate with the following services. Each requires your explicit OAuth authorization:
We use the following service providers to operate StrideIQ:
Strava may monitor and collect API usage data and may use that usage data for business purposes, including service improvements, support, and compliance. Garmin Connect may also collect usage data about access through StrideIQ. Their respective privacy policies govern their processing.
StrideIQ uses third-party AI services for Coach, Plan Studio guidance, daily briefings, activity and progress narratives, structured fact extraction, nutrition and lab-photo parsing, and generated run images. This section explains what data is processed, what kinds of providers process it, and how you control AI use of your data. Sections 6.1–6.5 describe StrideIQ-managed AI. Section 6.6 separately describes AI accounts you choose to connect yourself.
To generate personalized coaching insights, we send relevant portions of your training data to AI providers. This includes:
Data is sent only for the product, safety, and quality purposes disclosed here. We do not send your account credentials, payment information, or data from other users.
We use third-party AI service providers, reached directly or through an API routing service, for the purposes listed above. We choose the provider for each purpose and may change providers as services improve. Each provider receives only the data its purpose needs, under its API terms. On request, we will tell you which providers currently handle each kind of request (see Section 13).
StrideIQ does not use your data to train its own AI models.
AI processing is part of StrideIQ intake because Coach, Plan Studio guidance, and daily briefings depend on it. Account creation requires an explicit affirmative consent action. You can:
Withdrawal blocks new AI requests and disables AI-dependent StrideIQ features. Existing deterministic records and account controls remain available so you can review your data, restore consent, export data, or delete your account.
Connected AI is optional. If you authorize ChatGPT (OpenAI), Claude (Anthropic), Grok (xAI), or Gemini (Google), that provider can request the StrideIQ information listed on your connection approval screen to answer your training questions in its own app. Depending on the permissions you approve, this can include your coaching profile, activity summaries and splits, current plan, recent Coach context, confirmed corrections, your daily check-ins and recovery measures (resting heart rate, heart rate variability and sleep), and your logged nutrition and run fueling. Notes you type into the daily check-in are not included; notes and voice-memo transcripts you add to calendar days can be. These may contain sensitive health information. We do not give the provider your StrideIQ password, payment details, or another athlete's records.
Your AI account's terms and privacy settings govern information it receives; the API terms for StrideIQ-managed AI do not apply to that separate consumer account. The provider may retain conversations, use content for model improvement, or permit human review according to its terms and your settings. Review those controls before connecting. StrideIQ does not control or promise deletion of copies already held by that provider.
For Gemini, Google may use connected-app information to improve its models and some information may be reviewed by people. Reviewed chats can be retained for up to three years even after you delete Gemini activity. StrideIQ requires a separate, unchecked informed-consent confirmation before connecting Gemini. See the Gemini Apps Privacy Hub.
StrideIQ receives the tool requests your AI sends, including any question or context included in those requests, and records connection approvals, access checks, and encrypted conversation snapshots and lookup evidence to operate the connection and verify answers. Lookup evidence is an operational record, not an edit to your training plan or health log. These account-linked records follow Section 9's account retention and deletion controls; disconnecting is not a request to erase historical records.
Disconnect a provider in Settings → Integrations → Your AI, your training to stop its future access to StrideIQ, and remove the connection in that provider's settings too. Use the provider's own privacy controls for information already shared with it. Withdrawing StrideIQ AI consent also blocks new Connected AI access. Connecting does not replace Coach or your daily brief inside StrideIQ. See the Connected AI setup guide.
You can withdraw your consent and disconnect services at any time:
When you disconnect a service:
You can also revoke access directly from Strava or Garmin Connect:
Under applicable data protection laws, you have the right to:
To exercise these rights, use the Settings page or contact us at privacy@strideiq.run. We will respond within 30 days.
Deleting an activity on Strava or Garmin Connect does not remove the copy already synced to StrideIQ. To remove it here, delete the activity on its StrideIQ activity page, or delete your StrideIQ account to remove all of your data.
We use essential cookies only for authentication, session management, and the private post-logout status of an account-deletion request. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
Your data may be processed in the United States where our servers are located. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR and UK GDPR requirements.
StrideIQ is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
For privacy-related questions, data requests, or to exercise your rights:
We may update this policy periodically. Significant changes will be communicated via email or in-app notification. Continued use of StrideIQ after changes constitutes acceptance of the updated policy.